CONSULTANT OFFICE HOURS:
Email
Email is answered Monday - Friday throughout the day and evening. If your consultant is not available, you will receive an automated response with alternative options for support.
We do our best to respond to all email within 24-48 hours of receipt. If you have not heard back within 48 hours, please contact us again as it is probable we did not receive your email.
We do check email intermittently on the weekend - if you are experiencing discomfort or need immediate attention, please type URGENT in the subject line and we will respond as soon as possible.
Phone
To ensure the highest level of service and support, we recommend you contact your consultant in advance to schedule an appointment time. We do offer phone support outside of the hours listed below by appointment only.
All times listed are EASTERN time.
|
Fern Nathanson
| Wednesday |
8am - 6pm |
| Thursday |
8am - 6pm |
| Friday |
8am - 3pm |
Barbara Schwartz
| Linda Schurter
| Monday |
9am - 5pm |
| Tuesday |
5pm - 8pm |
| Wednesday |
3pm - 6pm |
| Thursday |
9am - 5pm |
| Friday |
9am - 3pm |
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